Shipping Policy

GENERAL SHIPPING INFO

According to our data, 56.5% of the parcels arrive within 7 days, 87.3% of them arrive within 2 weeks, but there is always a chance of customs security check/hold and other occasions where the shipment can take much longer, your kindly patience and understanding would be highly appreciated.

If the parcel can not be delivered due to a wrong address and is returned, we will charge a $3.75 reprocessing fee for re-shipping, please contact support for more information. Please read the following estimated shipping time by countries for a general feel of the delivery time (the time will be understood as the agreed-upon delivery time).

USA: 1-3 weeks
Australia: 2-4 weeks
Canada: 2-5 weeks
Europe: 2-6 weeks
Mexico, Argentina and the rest of South America: 3-7 weeks
Brazil: 2-7 weeks
New Zealand: 2-5 weeks
Africa: 2-7 weeks
Germany: 2-6 weeks
United Kingdom: 2-4 weeks
The rest of the countries: 1-7 weeks

Please note these dates are estimates only, the proper arrival dates will be sent to you via e-mail when your order is shipped so please make sure to check your e-mail.

STANDARD SHIPPING

Product will be shipped to your doorstep in approx. 1-3 weeks from the dispatched date. There are no hidden charges. We don’t ship goods at weekend.

EXPRESS SHIPPING

You may pay the express shipping charges as applicable for your country and order the product. Express shipping only takes 3-5 business days around from the dispatched date. We don’t ship goods at weekend.

You can choose shipping mothed when checking out.

ORDER TRACKING

The orders shipped by Standard or Express Shipping will have a tracking number to check the status online. While if you select Economy Shipping when checking out, there will not be a tracking number. Instead there will be a Post Number to see the offshore information.

You can track the status on the carrier’s official website or some third-party tracking platforms such as 17Track at https://17track.net

ATTENTIONS

(1) Please allow extra 3 business days around for processing order before shipping out.
(2) All the packages will be sent from Shanghai, Hong Kong or Canton China.
(3) APO/FPO & PO Boxes are not accepted. For Alaska, U.S outlying territories, there will be a little bit shipping fee. We will refund you the shipping fee if you pay an additional fee with a PO Box address.
(4) Package to Brazil and Canada may be paid for clearance customs tax when you pick it up.